Return and refund policy

Standard products:

If you are not satisfied with your order, you are welcome to return your order (at your cost) for a full refund.

Personalised products:

Before we make and dispatch your product you will receive artwork for approval. Once approved we will make and dispatch your product. These products are not refundable. However, if your goods arrive faulty or damaged we will meet our obligation under the Consumer Guarantees Act to replace your product. Please contact us as soon as possible to get your product replaced.